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Open With Clear Terms & Conditions

Clear account steps and wallet rules sit at the centre of our radar138 Terms & Conditions, so you know what applies before entering the lobby.

Account eligibilityWallet conditionsPolicy updatesSecurity duties

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Check Access Rules Before Opening Account

radar138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions describe the agreement between you and us when you create, access or use an account. You must provide accurate account details, complete the requested phone verification and keep your sign-in details private. Access depends on local law, and you are responsible for

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checking whether the service is available to you before continuing. The policy also explains how we record wallet requests, resolve mismatched payment details and handle account access from a new device. DANA, OVO, GoPay and QRIS may appear as payment choices, but each transaction remains subject
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to the displayed account and cashier conditions. We may update these Terms & Conditions when operational, legal or security requirements change; the current wording is the version that applies when you continue using the account. If a clause is unclear, contact us before taking the next
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account step.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATH

Use The Account Help Route

A clear contact path matters when a Terms & Conditions question affects your account or wallet status. We ask you to begin with the support contact shown inside your account, then include the registered phone number and a short description of the clause or transaction involved. This helps us separate an access question from a payment-record question without asking you to repeat the full account history.

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Account access

If phone verification or a new-device check blocks access, use the account support path shown after sign-in. Include your registered number and the exact message displayed so we can match the request with the relevant Terms & Conditions section.

Wallet status

For DANA, OVO, GoPay or QRIS status questions, keep the payment reference and timestamp ready. We use those details to check whether the request is pending, mismatched or recorded under a different account condition.

Policy question

When a clause needs clarification, send the section heading and your question through our listed support contact. We will explain how the wording applies to your account step without changing the policy through an informal message.

DATA PRACTICE

Protect Your Data Under Our Terms

The Terms & Conditions work with our account controls to define how information is handled during access, payment checks and policy requests.

Account records

We use your registered phone number and account details to confirm identity during access checks. Keeping those details current supports the account duties set out in the Terms & Conditions and reduces confusion when a new device is used.

Cookie choices

Cookies can preserve sign-in flow, language settings and page preferences. Your browser controls whether they remain available, but disabling them may require you to repeat an account step or verify the device again.

Payment evidence

For wallet or bank transfer questions, we may use the payment reference, amount shown to you and transaction time to reconcile the record. DANA, OVO, GoPay and QRIS details should match the account instructions displayed.

Account security

You must keep passwords, verification codes and signed-in devices under your control. If access looks unfamiliar, stop using that session and contact us through the account support route so the security terms can be applied.

Retention period

Some records remain available after an account request because financial, security or dispute checks may require an audit trail. We retain only what the applicable duty requires and remove records when that period ends.

Change requests

To request a correction to your account details or ask how a record is handled, contact us with the registered phone number and the specific change. We verify ownership before altering information or disclosing account data.

Find Terms & Conditions Answers Quickly

These Terms & Conditions questions cover the account decisions Indonesian customers usually check first. We keep the answers tied to actual steps: phone verification, device access, wallet records, policy changes and contact requests. If your situation does not fit one of these answers, send us the relevant section heading through the account support path.

They cover account creation, phone verification, sign-in duties, device access, wallet records, policy changes, data handling and contact requests. The same Terms & Conditions explain which responsibilities apply when you enter the lobby or submit a payment request where local law permits.

Yes. The Terms & Conditions apply to payment records made through DANA, OVO, GoPay and QRIS, as well as bank transfer or virtual account instructions. You must follow the account details shown at the time and keep the payment reference if a status needs checking.

A new phone may trigger an additional account or phone verification step under the Terms & Conditions. Keep your registered number available, avoid sharing verification codes and use the support contact shown in your account if the device check does not complete.

A revised version applies after it is published for account access, unless the notice states another date. We may update wording for operational, legal or security reasons. Check the current page before continuing, especially after a notice appears during sign-in.

Send the request through our listed account support contact using your registered phone number and the exact detail that needs correction. We verify account ownership first, then assess the request under the data and retention sections of our Terms & Conditions.

Contact us with the section heading and explain which wording concerns you. We can clarify how the clause applies to your account, payment record or access request. If you do not accept the current Terms & Conditions, stop the affected account step and do not continue.

Yes. Account eligibility and access depends on local law, so you must check whether the service is available in your location before opening or continuing an account. Our Terms & Conditions cannot replace the local rules that apply to your circumstances.

Open With Clear Terms & Conditions

Use The Account Help Route

Account access

Wallet status

Policy question

Protect Your Data Under Our Terms

Account records

Cookie choices

Payment evidence

Account security

Retention period

Change requests

Find Terms & Conditions Answers Quickly

01 What do the radar138 Terms & Conditions cover?

02 Do radar138 Terms & Conditions apply to DANA and QRIS?

03 Can I access my account from another phone?

04 When do changes to Terms & Conditions take effect?

05 How do I request a correction to my account data?

06 What if I disagree with a radar138 policy clause?

07 Does eligibility under the Terms & Conditions vary in Indonesia?

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