Read Legal terms before account access
Our Legal notice explains who may access the account area, what information we request during phone verification, and how account credentials must be kept under your control. You should read the current wording before opening an account or submitting a wallet request. Access depends on local
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law, and we do not present the service as available in a place where local law does not permit it. Payment records may show DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, because those details help us match a request to the correct account.
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If your details change, contact us through the account support path before making another request. The notice also describes restrictions, account suspension steps, changes to terms and the process for raising a concern. In Bandung and elsewhere in Indonesia, the same Legal page remains the reference
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point for your account questions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.